To get faster help, please contact our support team instead of posting here.
If you want to report a bug or problem, please be sure to include the following information:
- Type and version of your operating system.
- Type and version of Gravit Designer you are using (desktop or web app). The version can be seen in the bottom-left of the welcome screen or from Help > Show welcome screen in the menu bar.
- If using the web app, type and version of the browser.
- A video showing the issue.
- The .gvdesign file, where the bug can be replicated. In the web app, you can get the .gvdesign file from File > Download File…, in the desktop app from File > Save to file…
- A detailed description of the bug or problem you encountered.
- Your email address you are using to log in.