I installed a free Gravit Designer software last year and now I have a problem with login that I cannot access or open it on Window OS. It seems that I chosen a pro version but I never did. (see a screenshot).
just login and everything will be fine you wont get charged and you will continue to use the free version
Hello, thanks for replied.
I’ve tried to login but nothing happened, the login dialog box just stay there. I think a configuration file could be corrupted that it keeps asking a user to enter the username and password. I may have to reinstall it and see if it works.
You are using an outdated version of Gravit Designer.
Please uninstall your version and install a new one from here: https://www.designer.io/en/download/
I followed your instruction and it’s working.